Refunds

We offer refunds for the following situations:

• 
  Item not delivered after 45 days from shipment date
  
• 
  Item arrives damaged or defective
  
• 
  Incorrect item received
  

To request a refund, you must provide:

• 
  Order number
  
• 
  Photo/video proof (for damaged or incorrect items)
  

Non-Refundable Situations

Refunds will not be granted if:

• 
  The customer provides an incorrect shipping address
  
• 
  Delivery is delayed due to customs, shipping carriers, or external factors
  
• 
  The item was received successfully and is not defective
  

Processing Time

Approved refunds are issued back to your original payment method within 5–10 business days, depending on your bank.

We accept all major credit cards, PayPal. Our checkout is secure and encrypted for your safety.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Yes, we ship to the USA, UK, Canada, France, and Germany. Shipping costs and delivery times for these countries are calculated at checkout.

Orders are usually processed within 1-3business days. We ship to the USA, UK, Canada, Germany, and France using reliable international methods.

Standard Shipping Delivery typically takes 10–20 business days.

Yes! We provide free shipping on all orders over $50. For orders below $50, standard shipping rates apply.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

We include a detailed size guide on each product page. For additional help, check out our "How to Measure" guide or contact us—we’re happy to assist!